Privacy Policy

Effective Date: December, 2025

At IDo Devices, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and other contact details.
  • Company name, designation, and related business information (if applicable).
  • Information you voluntarily submit through forms, inquiries, or account registration.

Technical Information

  • IP address, browser type, operating system, device details.
  • Pages visited, time spent on the website, and browsing patterns.
  • Cookies, analytics data, and tracking technologies.

Communication Data

  • Messages or information shared through emails, contact forms, or customer support interactions.
  • Feedback, survey responses, or testimonials.

2. How We Use Your Information

We may use your information for the following purposes:

 

  • To respond to your inquiries, requests, and customer support issues.
  • To improve our website performance, user experience, and product offerings.
  • To send service updates, product announcements, marketing communications, or newsletters (only with consent).
  • To analyze website traffic and user behavior for internal insights.
  • To comply with legal, regulatory, or security requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted Third-Party Service Providers

Partners who assist us with website hosting, analytics, communications, marketing, or order fulfillment—under strict confidentiality obligations.

Legal Authorities

If required by law, regulation, or to protect the rights, safety, and security of IDo Devices, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your personal information from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to take precautions when sharing information online.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tools to:

  • Enhance user experience
  • Remember user preferences
  • Provide personalized content
  • Analyze website traffic and performance

You may disable cookies through your browser settings, but certain website features may not function correctly.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal data
  • Withdraw consent for marketing or data processing activities

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may include links to external websites or services.
IDo Devices is not responsible for the privacy practices, content, or policies of these third-party sites. We encourage users to review their privacy policies before sharing any personal information.

8. Updates to This Policy

We may update or revise this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes indicates your acceptance of the updated policy.

9. Information Technology Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable IT Rules, the details of our designated Grievance Officer are as follows:

Name: Mr. Anoubam Umakanta Sharma
Designation: IT Grievance Officer
CIN: U26300UP2025PTC215246
Email: anoubam.sharma@idodevices.com
Contact Number: +91 9362658874
Address: IDo Devices – Plot C-001/A2, No. 15B113, 15th Floor,
WeWork Berger One Delhi,
Sector 16B, Noida, Gautam Buddha Nagar – 201301, Uttar Pradesh

The Grievance Officer will address complaints and concerns related to data privacy, misuse of information, and violations of IT regulations within the timelines prescribed by law.